FREE postage option
Simply choose the Free Delivery (UK) option during checkout, and we'll send your order free of charge to any address in the UK, using an economy service of our choice from the list below. This option is also suitable for BFPO (British Forces Post Office) addresses. If you need your items more quickly, please choose the Express Delivery (UK) option from as little as £3.99 extra, depending on the weight of your package, and we'll use a premium service of our choice (see below).
FREE packaging and handling
We charge no more than the standard rates for the various services, with no extra for packing or handling. We pride ourselves on the quality of our packaging, and your items will be well protected in transit.
FAST dispatch of your item
We try to send items by the next working day (Monday to Friday, but not weekends or public holidays) after receiving payment. We regret that we cannot accommodate personal collections. If the cost of postage shows in the checkout as £999,999 (!) this means the option you've selected isn't available – for example, Second Class Signed For or International over 2Kg, Special Delivery over 10Kg, or any weight over 30Kg.
Large (heavy) orders
If you want to buy several items which will exceed these weight limits, please contact us first and we will be happy to advise on the best way of splitting your order into multiple packages.
Hermes Tracked
The Hermes service offers delivery to mainland UK addresses (but not PO Boxes) within around three to five working days (excluding weekends and public holidays), plus offshore UK addresses (but not the Channel Islands) with longer delivery times. This service has full online tracking, and will typically be used for most UK parcels.
Royal Mail Second Class Signed For
This service is an inexpensive option for low cost and/or lightweight items to destinations in England, Wales, Scotland and Northern Ireland, plus the Channel Islands and Isle of Man (including PO boxes). No particular delivery time is guaranteed, and packages can take from one to seven working days to arrive. A signature is required. At our discretion, some small and very inexpensive items may be sent using standard Second Class post.
Royal Mail Special Delivery
This service provides next working day delivery after dispatch to mainland destinations within England, Wales, Scotland and Northern Ireland, plus the Channel Islands and the Isle of Man (including PO boxes). It's not guaranteed for Saturdays (but may turn up anyway), and excludes Sundays and Bank Holidays. Slightly longer delivery times apply to other areas within the UK, and BFPO. It has full tracking online, and a signature is required.
Parcelforce Express 48
This service provides delivery in around two working days after dispatch to most destinations within England, Wales, Scotland and Northern Ireland (excludes Saturdays, Sundays and Bank Holidays). Slightly longer delivery times to some areas of the Scottish Highlands and Islands. Not available to PO Box addresses, the Channel Islands, Isle of Man or BFPO. It has full tracking online, and a signature is required.
Royal Mail International Tracked & Signed airmail
This service is available to Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Luxembourg, Netherlands, Spain and Sweden in Europe, plus Australia, Canada, Singapore and New Zealand worldwide. It has full tracking online, and the likely delivery time is around one to two weeks.
Royal Mail International Tracked or Signed airmail
These services are available to Gibraltar, Greece, Hungary, Italy, Poland, Slovenia and Switzerland in Europe, plus Japan worldwide (not suitable for PO Box addresses). They have tracking online or a signature on delivery, and the likely delivery time is around one to two weeks.
Hermes International Tracked
This service may be used instead of the Royal Mail services listed above (not suitable for PO Box addresses), at our discretion based on weight, value and destination. It has more comprehensive online tracking than the RM services.
International Buyers – PLEASE NOTE
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. Please do not ask us to falsify customs documents, which is a criminal offence. These charges will not currently apply to buyers within the EU, but this may change with Brexit.
UK and selected International countries
Please note that we currently only send items to addresses in the United Kingdom, plus selected countries in the European Union and worldwide (see above). At our discretion, some small and very inexpensive items may be sent using standard airmail. We accept payment by PayPal, but for security reasons the delivery address must be the one submitted with the PayPal payment.
We offer fast dispatch, secure packaging and free UK delivery option
14 day money back guarantee, plus our very comprehensive warranty on all items
We accept all popular credit and debit cards via PayPal – your details are secure, and we never see your card number