Heritage Cameras Terms and Conditions

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Heritage Cameras Online

Terms and Conditions

14 day money back guarantee
A full refund of the original purchase price will be given within 14 days of receipt if the functionality or condition of an item are not as described, once it has been returned. EU buyers can cancel the order and return items (as supplied and at their own expense) within this period for any reason in accordance with Distance Selling regulations. Consumable items such as film and batteries must be returned unopened. Please contact us for further instructions before returning any item.

Three month warranty
If a fault develops (not caused by accidental or other damage) with the item within 3 months of receipt (12 months for new products), you can return it. Once the item is received and the fault confirmed we will offer the choice of a replacement (if available), credit against other items or a full refund of the original purchase price. This warranty is valid for the original purchaser only and not transferable. Please contact us for further instructions before returning any item.

General terms and conditions
All items are used unless stated otherwise. The transaction currency is UK Pounds Sterling (GBP). Only accessories specifically offered in the description are included. While this web site does offer live stock control, there may be rare occasions where we are not able to supply a particular product due to hardware, software, human or other error, or circumstances beyond our control. In such cases our liability will be limited to a full refund of the purchase price. We are a mail order business only, and cannot accommodate personal callers under any circumstances. E&OE.

Limit of liability
While we do check our products thoroughly, we strongly advise testing all equipment in actual operation before relying on it for important work (such as, but not limited to weddings, holidays, professional use, etc.) and cannot accept responsibility for consequential losses due to failure under any circumstances.

Privacy and security
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We respect your privacy and will only share your data where it is necessary to complete your order, such as providing delivery information to couriers, or sending checkout information to our payment service providers. We will never otherwise disclose any information without your permission, except to the police and other relevant agencies in the course of criminal investigations. We are registered under the Data Protection Act, and will provide you with a copy of the data we hold about you on payment of the statutory fee. When you enter your credit or debit card details you are fully protected by the exhaustive security measures of our trusted payment service providers, including SSL encryption - we never see your card details. For your security, we can only send orders to the address you have registered with your card provider. Please click here for our full privacy and cookies policy.

Copyright
All text and images here are Copyright © Heritage Cameras Limited . Trade marks and brand names are recognised as the property of their original owners where appropriate. Please don't use our text and/or images from these pages without permission. If you'd like to use any of our material on your own web site or elsewhere, please contact us and we may be able to oblige.

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